Shipping policy
Shipping Policy
HM Apparels
Effective Date: February 25, 2026
At HM Apparels, we aim to deliver your order quickly and securely.
1. Processing Time
- Orders are processed within 1–2 business days (excluding weekends and public holidays).
- During peak seasons or promotions, processing times may be slightly extended.
2. Delivery Time (UAE)
- Standard delivery: 2–4 business days after dispatch.
- Delivery timelines may vary depending on your location and courier service.
3. Shipping Fees
- Shipping fees are calculated at checkout.
- Free shipping may apply during promotional periods.
- Shipping fees are non-refundable.
4. Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS.
5. Incorrect Address
Please ensure your shipping details are correct.
HM Apparels is not responsible for delays or lost packages due to incorrect addresses provided by the customer.
6. Delivery Issues
If your order is delayed, lost, or marked as delivered but not received, please contact us within 48 hours so we can assist you with the courier.
📧 support@hmapparels.com
📍 Dubai, United Arab Emirates